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FAQ ​

I saved my changes but the store still shows the old page ​

Lynx clears the affected pages from Magento's cache when you save. If an old page still shows, refresh the cache in System › Cache Management, then reload the page in your browser.

The editor will not let me save ​

The design you opened is read-only. This is the case for the default design that Lynx installs. Duplicate it in Lynx › Designs and edit the copy. See Designs.

If the design is not read-only, your admin role may lack the Save Layout permission. See Permissions.

The checkout preview shows the cart page ​

The checkout is previewed with the cart of your own browser. Add a product to the cart on the store, then open the checkout page in the editor again.

A page from an extension is blank or looks broken ​

The page probably comes from an extension that Lynx does not design. Add it to Fallback Routes so it shows with a standard Magento theme. See Settings.

Can I try a new look without shoppers seeing it? ​

Yes. Duplicate the design the store is using, work on the copy and share a preview link with anyone who needs to see it. Switch the store to the copy only when it is ready. See Designs.

Can I use Lynx together with Hyvä? ​

No. Lynx and Hyvä are two different frontend stacks: Hyvä renders Magento's layout XML and templates with Alpine.js, while Lynx is a Vue single-page app whose pages are built from components in PageBuilder. Lynx is a complete storefront on its own, and an extension's Hyvä compatibility module does not make it work on Lynx; see Making a Luma Extension Compatible for what a developer does instead.

Do I need to know how to code? ​

No. Pages, colors, text sizes and layout are all changed in the editor. Developers can go further, for example by adding their own components, but this is never required.

How do I show a different text in another language? ​

Text settings in the editor have a Translations button. Add a translation for each store view language using its locale code, such as de_DE. See Translations.

Inline Translation or a widget does not show on my Lynx store ​

Lynx does not read the texts saved with Magento's Inline Translation, and it does not render widgets placed on pages from Content › Widgets. Change a wording with a translation file in your theme or language pack, or with the Translations button of a text setting. Add content to a page with components in the editor instead of a widget.

The footer is a zone shared by every page. Open any page in the editor, find the Link List components in the Footer zone, and edit their links. See Link List.

My payment extension does not show in the checkout ​

Offline payment methods always show. An online method that needs its own payment form shows once it has a Lynx version. Lynx includes PayPal, Braintree and Stripe today, and more payment providers will follow. See Payment methods.

Bestsellers come from Magento's Bestsellers report. Refresh it in Reports › Statistics › Refresh Statistics, or make sure Magento's cron is running.

Can I see how a page looks on a phone before publishing? ​

Yes. Use the Desktop, Tablet and Mobile buttons in the editor's top bar. To check on a real phone, send yourself a shared preview link.

How do I get help? ​

Send us your question through the contact page, with your Magento version and, if you can, a screenshot or the address of the page concerned.